Shipping policy

Shipping Policy

Last updated: August 9, 2026

U.S. Shipping

Veyla Home currently estimates 9–14 business days total for processing and delivery for U.S. orders.

This timeframe includes order processing and estimated transit time.

Business days do not include weekends or U.S. federal holidays.

Processing and Delivery

Our products are fulfilled through our supplier network. Once your order has been processed and shipped, tracking information will be provided when available.

Please note that delivery estimates are not guarantees. Carrier delays, severe weather, holidays, incorrect delivery information, or other circumstances outside our reasonable control may affect delivery time.

Shipping Delays

If we become aware that an order cannot be shipped within the timeframe originally promised, we will provide notice and, where required, give you the option to consent to the delay or cancel the affected order for a refund. Federal rules require online sellers to have a reasonable basis for advertised shipping times and to address qualifying shipping delays appropriately.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us promptly if you notice an error. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost or Missing Packages

If tracking indicates that your package is delayed or missing, please contact us so we can review the shipment and work with the carrier or fulfillment provider where appropriate.

A carrier scan showing “delivered” may require additional investigation before a refund or replacement can be considered.

International Shipping

Veyla Home currently ships within the United States only.

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